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Medicine slow to recognize social media as window into the patient experience https://t.co/0lfApIbrnV via @
December 26, 2018
Medicine slow to recognize social media as window into the patient experience | CMAJ News
Patients are increasingly turning to social media to vent their frustrations about health care, in some cases provoking backlash from doctors who feel attacked and unappreciated. But for those able to look past controversial hashtags, patients' angry tweets may hold crucial data for improving health care.